Privacy Policy

Who We Are

Tinlough House is a self-catering holiday home located in Dingle, County Kerry, Ireland. We are the data controller for personal information collected through this website (www.tinloughhouse.com).

If you have any questions about this policy or how we handle your data, please contact us at hello@tinloughhouse.com.

What Data We Collect

We collect personal data in one way:

Information collected automatically — when you browse our website:

• Pages visited and time spent on site
• Device type, browser, and operating system
• Approximate geographic location (country/region level)
• Referring website

This browsing data is collected anonymously via Google Analytics 4 and does not identify you personally.

We do not operate a contact form. If you contact us directly by email or phone, any personal information you share (such as your name, email address, or phone number) is handled solely to respond to your enquiry.

How We Use Your Data

We use your personal data only for the following purposes:

• To respond to direct enquiries you make by email or phone
• To understand how visitors use our website so we can improve it

We will never use your data for unsolicited marketing, and we will never sell or share your personal information with third parties for commercial purposes.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your data on the following legal bases:

• Legitimate interest — to respond to direct enquiries you initiate by email or phone
• Legitimate interest — to analyse anonymous website usage to improve our site

How Long We Keep Your Data

If you contact us directly by email, correspondence is retained in our email system for up to 2 years, after which it is deleted. If a booking is made, records may be kept for up to 7 years for accounting and legal compliance purposes.

Anonymous analytics data held by Google Analytics is retained for 14 months by default.

Third Parties

We use a small number of trusted third-party services:

• Google Analytics 4 — anonymous website traffic analysis. Data is processed by Google LLC in accordance with their Privacy Policy. You can opt out via Google's opt-out browser add-on.
• cPanel / hosting provider — our website is hosted on a shared server. Your IP address may be recorded in server access logs for security purposes.

We do not use social media tracking pixels, advertising networks, or any other third-party data collection tools.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of access — request a copy of the data we hold about you
• Right to rectification — ask us to correct inaccurate data
• Right to erasure — request deletion of your data
• Right to restriction — ask us to limit how we use your data
• Right to object — object to processing based on legitimate interests

To exercise any of these rights, contact us at hello@tinloughhouse.com. We will respond within 30 days.

You also have the right to lodge a complaint with the Irish Data Protection Commission: www.dataprotection.ie.

Cookies

Our website uses cookies placed by Google Analytics to distinguish unique visitors and track sessions. These are analytics cookies only — we do not use advertising or tracking cookies.

You can control or delete cookies through your browser settings. Disabling cookies will not affect your ability to use this website.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please get in touch: